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Ellie Mae System Status Message
   

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10/31/2014

What is the POODLE attack?
The POODLE attack ("Padding Oracle On Downgraded Legacy Encryption") is a man-in- the-middle (MITM) exploit, which attacks the browsers of end users, forcing them to use SSL 3.0. SSL 3.0 is less secure than modern protocols, and is susceptible to eavesdropping.

Who does it affect?
MITM attacks work by interfering with the pathway between end clients and TLS/SSL protected servers. The target for POODLE is end users’ browsers, and the attack must intercept and manipulate communications between client and server in order to work.

Is it a high severity event?
The risk to most end users is classed as LOW.

What is Ellie Mae Doing?
Ellie Mae is currently assessing the removal of SSL3.0 protocol and possible impacts specific to its suite of products and services.

How should I protect my users?
The attack primarily targets the browsers of end users rather than servers. Millions of web servers support SSL 3.0. Most security experts agree securing the endpoint by disabling SSL 3.0 support is the most effective method of defeating the POODLE attack. Each browser vendor is addressing the problem. If you use the following browsers, follow the appropriate link for further guidance:
Microsoft Internet Explorer, Chrome and Firefox: http://tweaks.com/windows/67027/how-to-protect-ie-chrome-and-firefox-from-the- poodle-ssl-v3-exploit
Safari: http://support.apple.com/kb/HT6531

Ken Baylor
Chief Security Officer
Ellie Mae Inc.


## When experiencing general, system wide latency, we often refer to sites such as "www.internetpulse.net" and "www.downdetector.com" for ISP health statistics and to corroborate trends that might be occurring within the public domain that are affecting various Internet Service Providers.  Common Windows networking utilities such as "ping" and "tracert" can be used to further isolate and determine the condition of the local and wide-area networks and the stability of various Internet Service Providers over which your internet traffic is routing.
 


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Ellie Mae System Maintenance
   

 

Ellie Mae may be conducting scheduled system maintenance during the windows defined below.

Access to Encompass®, Encompass® services, and the Ellie Mae NetworkTM may be unavailable during a maintenance window.


       
       
Tuesday, November 4 Scheduled maintenance 10pm - 2am PT  
Thursday November 6 Scheduled maintenance 10pm - 2am PT  
Saturday, November  8 / Sunday, November 9 Scheduled maintenance 4pm - 4am PT                                                                                                                           
Tuesday, November 11 Scheduled maintenance 10pm - 2am PT  
Thursday, November 13 Scheduled maintenance 10pm - 2am PT  
Saturday, November 15 / Sunday, November  16 Scheduled maintenance 4pm - 4am PT  
Tuesday, November 18 Scheduled maintenance 10pm - 2am PT  
Thursday, November 20 Scheduled maintenance 10pm - 2am PT  

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