Ellie Mae Status Center

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Service Status Comments
Encompass® Hosting Servers

Fully Operational

Encompass Appraisal Center

Fully Operational

Encompass Compliance Service

Fully Operational

Encompass Document Solution

Fully Operational

Mavent® System

Fully Operational

Electronic Document Management

Fully Operational

Ellie Mae Fax Service

Fully Operational

Encompass Product and Pricing Service

Fully Operational

Ellie Mae Loan Center / eSigning

Fully Operational

Encompass Title Center

Fully Operational

Encompass TPO WebCenter

Fully Operational

Encompass WebCenter

Fully Operational

Ellie Mae Network Services

Fully Operational

Encompass Homepage

Fully Operational

Encompass CRM

Fully Operational

DataTrac

Fully Operational

Technical Support Phone Support

Fully Operational

Technical Support Online Chat Support

Fully Operational

Client Forums

Fully Operational


Ellie Mae System Status Message
   

* Monday, September 1, Labor Day
** On Monday, September 1, all Ellie Mae offices will be closed in observance of the federal holiday.  Designated contacts may reach Technical Support through their normal afterhours channel throughout the holiday weekend for urgent production-impacting issues.
** The IRS will be closed on September 1, expect fulfillment delays of 4506T orders.

* We have been informed that CoreLogic will be performing maintenance on Sunday 9/14 between 6am and 6pm - expect intermittent disruptions to Flood service during this time.

*Clients developing and testing SDK applications against test systems currently running Encompass version 14.2 must download and install the 14.2 SDK version - SDK application version must match the Encompass Server version that the SDK is has been configured to connect to.

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Ellie Mae System Maintenance
   

 

Ellie Mae may be conducting scheduled system maintenance during the windows defined below.

Access to Encompass®, Encompass® services, and the Ellie Mae NetworkTM may be unavailable during a maintenance window.


       
Thursday, September 4 Scheduled maintenance 10pm - 2am PT  
Saturday, September 6 / Sunday, September  7 Scheduled maintenance 4pm - 4am PT  
Tuesday, September 9 Scheduled maintenance 10pm - 2am PT  
Thursday September  11 Scheduled maintenance 10pm - 2am PT  
Saturday, September  13 / Sunday, September  14 Scheduled maintenance 4pm - 4am PT                                                                                                                           
Tuesday, September  16 Scheduled maintenance 10pm - 2am PT  
Thursday, September  18 Scheduled maintenance 10pm - 2am PT  
Saturday, September  20 / Sunday, September 21 Scheduled maintenance 4pm - 4am PT  

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